Your Claims Partner
Helping You Get What You're Owed
Welcome to Koala Claims. We are dedicated to assisting you in navigating the claims and refunds process. Our goal is to provide you with clear support and guidance, ensuring you understand each step along the way. Trust us to handle your claims efficiently and professionally.
Your Claim, Our Priority
Get in Touch
We’re here to assist you with your claims and refund inquiries. Reach out to us for guidance and support.
Email Us
hello@koalaclaims.com.au
Our Office
Victoria, Australia
Have a Question or Need Guidance?
Get in touch with Koala Claims for clear, obligation-free support. Our team will respond and help clarify the next steps.
Frequently Asked Questions
Get answers to your questions about our claims and refund recovery services.
To submit a claim, please fill out our online form or contact our customer support via email – hello@koalaclaims.com.au. We will guide you through the required documentation and steps to ensure a smooth process.
We handle various claims including refund requests, insurance claims, and more. Our team will work with you to assess your specific situation and needs.
The duration of the claim process can vary based on the complexity of your claim. Typically, we strive to resolve claims within a few weeks, but it may take longer depending on external factors.
Our fees are transparent and based on the success of your claim. We only charge a fee if we achieve a positive outcome for you. Full details will be provided before you proceed.
If you need assistance at any stage of the process, our support team is here to help. Don’t hesitate to reach out via phone or email for immediate support.